Address Numbers
Arbors And Gazebos
Armillary Sphere
Bird Baths
Bird Cages & Houses
Bird Feeders
Boot Brushes
Butterfly And Bat Houses
Ceramic Garden Stools
Clocks and Thermometers
Cupolas
Decorative Accessories
Door Knockers
Doorbell Ringers
Eco and Green Friendly Products
English Garden Hypertufa
Fire Pits & Accessories
Flooring & Accessories
Fountains and Water Gardens
Frank Lloyd Wright Collection
Gargoyle Statues
Gazing Globes
Granite Garden
Haitian Oil Drum Art
Hose Holders Pots And Guides
Japanese and Asian Garden
Lanterns & Torches
Leaderheads & Rain Chains
Mail Box Posts
Mail Boxes
Ornaments And Finials
Outdoor Area Rugs
Outdoor Fans
Patio Furniture
Planters, Urns & Window Boxes
Silk Botanicals
Statuary
Stepping Stones
Sundials
Topiary Form Sculptures
Trellises And Screens
Umbrellas
Wall Art
Wardian Case Terrariums
Weathervanes
Windchimes
FINE HOME PRODUCTS
FINE PET PRODUCTS
FINE GREEN PRODUCTS
Home > Customer Care > Shipping and Handling
 
Shipping and Handling
Free Shipping Policy:

We offer free ground shipping on all items in the 48 Contiguous States unless otherwise denoted. We also offer free return shipping on all non-freight items, see returns and exchanges for details. We do not ship to P. O. Boxes. We ship using the following carriers:

UPS- United Parcel Service FedEx- Federal Express USPS- United States Postal Service

Expedited shipping:

We offer next day, 2 day and 3 day expedited shipping. Please be aware that expedited shipping only expedites the transit time and will not affect the time it leaves from warehouse. If you have a time sensitive order please call us at 888-889-1115 it will be our pleasure to assist you in selecting and making sure your order gets to you in time.

Heavy And Oversize Items:

Heavy and over size items are shipped by motor freight, with curbside delivery. Lead times:

Please be aware that when an item states "usually leaves warehouse in ( ) Days", this time estimate does not include days in transit, which may be an additional 2 to 7 business days before arriving. The lead-time is an average annual estimate and may vary from time to time. Lead time business days do not include holidays.

Lead Time Example:

Usually leaves warehouse in 4 days, plus transit time of 6 business days from coast to coast, equals a delivery time of 10 business days.

International Orders:

Please Note:
Because of their nature, international orders (including Bongo orders), are unable to be cancelled or returned once placed.

International Shipping Now Available!

We have partnered with Bongo International to service our customers Worldwide!

Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.

International customers can save up to 82% off typical international shipping rates by following these four easy steps:

Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.

If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.

Click Below to Get Started: